In 2006, about half of the e-mails you received in Hotmail were spam. Since then, we've worked hard to get this proportion down to about 4 percent. That means that about 96 percent of the e-mails hitting your inbox are from a trusted source. In saying that, we believe there's always more we can do to help keep your inbox clean.
Hotmail is constantly trying to protect you and your inbox against spam. Some studies estimate that more than 90 percent of e-mails sent are spam, so we've got our work cut out for us.
Grey mail and Hotmail's Smart Screens are two spam-related terms worth discussing.
They sound complex, right? We'd be lying if we said they weren't.
Grey mail is the mail you receive from authentic sources (such as newsletters you've signed up to), so it differs from spam, but that still doesn't mean you want it in your inbox. It's these types of distinctions that Hotmail's Smart Screens make each and every time you login to Hotmail, effectively keeping your inbox as clutter-free as possible.
Thankfully, we've got a cracking team whose sole focus is to stop spam from weaseling its way into your inbox. They're armed with the latest in Web and Internet technology and deal with grey mail, Smart Screens and a host of other spam-related stuff each and every day.
If you want to know a little more about what we're doing to stop spam in your Hotmail inbox, then watch our spam-fighting team at work in the video below.
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